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We have absolute confidence in providing you with the best ultrasound device for the treatment of cervical problems, which is why we are proud to offer you our 100% money-back guarantee up to 14 days from the date of delivery.

Please read and understand our terms and conditions below.

To request our money-back guarantee:
After trying Mercati Generali™, you can decide to return it within the 14th day from the date of arrival (the proof of delivery provided by the courier will be taken as reference),

at this point, you can write an email to info@mercatigenerali.com explaining the reasons for your return.

The product must be returned intact in all its parts, complete with all its accessories, and in its original, completely intact and undamaged box.

The shipment, at your expense, must be sent to our Mercati Generali™ warehouse.

In case you have made the payment via PAYPAL, you can personally activate the return shipping cost refund service offered by PAYPAL.

We recommend returning Mercati Generali™ via traceable mail. We cannot guarantee that all returned items will reach us unless they are tracked.

*We ask all customers to allow up to 2 business days for the return to be processed once it has arrived at our warehouse*.